Purchasing & Payments

Q: What are cookies and are they safe?

2018-05-01T15:47:32+00:00By |

To purchase and to download our products, the Internet browser you are using must be enabled to accept HTTP cookie files. HTTP cookies are small bits of data that a Web page asks a browser to store on a user's computer, either in RAM or on the hard drive. Cookies cannot be used to "see"

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Q: What type of payment do you accept?

2018-05-02T10:32:04+00:00By |

Orders must be charged on a major credit card. ConstructionOfficeOnline.com will fulfill orders charged to valid American Express, Discover, MasterCard and Visa accounts. Be sure to enter your card number, expiration date and personal data accurately. Review this information carefully when your completed order is displayed before submitting it.

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Q: Is it safe to use my credit card online?

2018-05-02T10:32:15+00:00By |

Yes.  Each of the merchant services on this site use data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud. The payment process uses End-to-End encryption as an important element in helping to keep your data and transactions secure.   This transmission is done through an encrypted Secure Sockets Layer

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Q: Do you mail a CD?

2018-05-01T15:56:00+00:00By |

No. The templates are downloaded from this site. After you finish the order process, you will receive an email that has a Unique Download ID. Use the link in this email to download your file(s). Alternatively, you can log into your account at ConstructionOfficeOnline.com to access your files.

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Q: Do I have to have an account to place an order?

2018-05-01T16:00:03+00:00By |

Yes. We do this for two reasons: Security and Future Developments with either the template files (like updates) and ConstructionOfficeOnline.com. First, for security, we want to make sure our client information remains safe. The best way to do that is to validate everyone who wishes to download any file from ConstructionOfficeOnline.com. This if for our

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Q: Do you offer Refunds?

2018-05-02T10:32:29+00:00By |

First, any concern or issue related to Refunds, Returns, and Cancelations should be addressed to the specific vendor, merchant, or provider of software, templates or other digital files you have purchased on ConstructionOfficeOnline.com Generally and because of the un-recoverable nature of digital downloads, we make every effort possible to provide you with enough information to

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Q: I did not receive my download link

2018-09-06T07:59:08+00:00By |

A:  There are several reason this may happen and all of them are common and easy to correct. Order is not complete Our email is blocked by your spam filters Your email address is incorrect in our system Order is not complete: Even if the product you desire is free, you must complete the

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Q: When will I receive my file?

2018-05-02T10:45:03+00:00By |

A:  Within minutes or as fast as email can go. After your payment process is complete, you will receive a confirmation email letting you know your payment is complete.  You can now download your files two ways. Download Link sent by email You will receive an email with the download link(s) for the files

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Q: How do I get the template?

2018-05-02T10:45:24+00:00By |

A:  Download the file(s) Once you have completed the purchase process, two things will happen: You will be taken to a confirmation page that shows the transaction has been complete.  Wait for about 10 seconds and you will be automatically be taken back to Construction Office Online and given our confirmation page.  This page

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Q: How do I pay for the template?

2018-05-02T10:45:53+00:00By |

A:  Add the template to your cart and complete the Checkout process. You can you a Credit Card (We accept Visa, Mastercard, American Express, and Discover) or a PayPal account.  A PayPal account is not required. Currently, Construction Office Online uses the PayPal payment gateway system to process all purchases whether you are using a

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