All FAQs

Q: How do I get the template?

2018-05-02T09:53:00+00:00By |

Download the file(s) Once you have completed the purchase process, two things will happen: You will be taken to a confirmation page that shows the transaction has been complete. Wait for about 10 seconds and you will be automatically be taken back to Construction Office Online and given our confirmation page. This page will also

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Q: What are cookies and are they safe?

2018-05-01T15:47:32+00:00By |

To purchase and to download our products, the Internet browser you are using must be enabled to accept HTTP cookie files. HTTP cookies are small bits of data that a Web page asks a browser to store on a user's computer, either in RAM or on the hard drive. Cookies cannot be used to "see"

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Q: What type of payment do you accept?

2018-05-02T10:32:04+00:00By |

Orders must be charged on a major credit card. ConstructionOfficeOnline.com will fulfill orders charged to valid American Express, Discover, MasterCard and Visa accounts. Be sure to enter your card number, expiration date and personal data accurately. Review this information carefully when your completed order is displayed before submitting it.

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Q: Is it safe to use my credit card online?

2018-05-02T10:32:15+00:00By |

Yes.  Each of the merchant services on this site use data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud. The payment process uses End-to-End encryption as an important element in helping to keep your data and transactions secure.   This transmission is done through an encrypted Secure Sockets Layer

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Q: Is this Software?

2018-05-01T15:55:02+00:00By |

No. These are templates like spreadsheets or documents. We provide templates that may be used in Office Productivity suites like Microsoft Excel or Word.

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Q: How do I get a free template?

2018-05-01T15:55:22+00:00By |

You will need to create an account here on ConstructionOfficeOnline.com and then add the free templates to your cart. When you are ready, complete the checkout process. If the templates are free, the order process will finish without asking for payment. Upon the completion of the order process, a Download ID will be emailed to

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Q: Do you mail a CD?

2018-05-01T15:56:00+00:00By |

No. The templates are downloaded from this site. After you finish the order process, you will receive an email that has a Unique Download ID. Use the link in this email to download your file(s). Alternatively, you can log into your account at ConstructionOfficeOnline.com to access your files.

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Q: Do I have to have an account to place an order?

2018-05-01T16:00:03+00:00By |

Yes. We do this for two reasons: Security and Future Developments with either the template files (like updates) and ConstructionOfficeOnline.com. First, for security, we want to make sure our client information remains safe. The best way to do that is to validate everyone who wishes to download any file from ConstructionOfficeOnline.com. This if for our

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Q: I am experiencing problems using this Web site.

2018-05-02T10:34:59+00:00By |

Occasionally, this Web site may not function properly with certain computers and configurations. Try quitting and restarting your browser (e.g. Internet Explorer) and make sure your browser accepts cookies. If you continue to experience problems, please try to access the Web site at a later time.

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Q: Do you offer Refunds?

2018-05-02T10:32:29+00:00By |

First, any concern or issue related to Refunds, Returns, and Cancelations should be addressed to the specific vendor, merchant, or provider of software, templates or other digital files you have purchased on ConstructionOfficeOnline.com Generally and because of the un-recoverable nature of digital downloads, we make every effort possible to provide you with enough information to

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