All FAQs

Q: When will I receive my file?

2018-05-02T10:45:03-07:00By |Categories: , , , , , , |

A:  Within minutes or as fast as email can go. After your payment process is complete, you will receive a confirmation email letting you know your payment is complete.  You can now download your files two ways. Download Link sent by email You will receive an email with the download link(s) for the files [...]

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Q: How do I get the template?

2018-05-02T10:45:24-07:00By |Categories: , , , , |

A:  Download the file(s) Once you have completed the purchase process, two things will happen: You will be taken to a confirmation page that shows the transaction has been complete.  Wait for about 10 seconds and you will be automatically be taken back to Construction Office Online and given our confirmation page.  This page [...]

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Q: How do I pay for the template?

2018-05-02T10:45:53-07:00By |Categories: , |

A:  Add the template to your cart and complete the Checkout process. You can you a Credit Card (We accept Visa, Mastercard, American Express, and Discover) or a PayPal account.  A PayPal account is not required. Currently, Construction Office Online uses the PayPal payment gateway system to process all purchases whether you are using a [...]

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Q: Do you mail the templates?

2018-05-02T10:46:14-07:00By |Categories: , , |

A:  Better than that - You can download them. We could mail them for you but the point of ConstructionOfficeOnline.com is the ability to get the templates immediately.  Rather than provide a paper copy these templates are digital files that can be modified to suit your needs, saved, and re-used over and over. Once the Order [...]

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Q: My transaction was interrupted during the purchase process…

2018-05-02T10:46:32-07:00By |Categories: , |

A:  That's OK If during the purchase process, the transaction is interrupted before you complete the payment process, your transaction will not be complete. To complete your transaction, simply log back into your account and click on My Account in the top menu. Note:  This menu is not shown unless you are logged into [...]

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