First, any concern or issue related to Refunds, Returns, and Cancelations should be addressed to the specific vendor, merchant, or provider of software, templates or other digital files you have purchased on ConstructionOfficeOnline.com
Generally and because of the un-recoverable nature of digital downloads, we make every effort possible to provide you with enough information to make a decision to purchase these files. Should you have any questions, they must be asked prior to agreeing to the Terms & Conditions required to complete the purchase process.
Our return, refund and cancelation policy is such that should you receive a file that was not explicitly described in your purchase order as a result of an error or malfunction experienced while using ConstructionOfficeOnline.com, we will request your participation in resolving the problem and provide you with the template listed in the Purchase Order.
As digital downloads distributed on this site do not contain encrypted source and are not bound to a particular domain, machine, or any other special identifier which would enable us to verify use, we do not provide nor offer a refund policy of any kind except as specifically identified in the individual product descriptions. By accepting the terms of Service, confirming your order, downloading the templates, you agree to these terms. Please, be very careful, we do not refund.