When downloading, we recommend saving the file(s) to your desktop. Then go back to your desktop to move these files where you would like them to go.
Remember that you may need to “unzip” the files before using them. See the FAQ item “How to Unzip a file” for more details on this.
If you cannot locate your purchase, simply email us with your order number and we will either email a new download link or send the file directly to you attached in an email response.