Technical Help

Q: I can’t find the form on my computer

2018-05-02T10:42:06-07:00By |Categories: , , , |

When downloading, we recommend saving the file(s) to your desktop.  Then go back to your desktop to move these files where you would like them to go. Remember that you may need to "unzip" the files before using them.  See the FAQ item "How to Unzip a file" for more details on this. If [...]

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Q: I downloaded the file but can’t find it

2018-05-02T10:42:17-07:00By |Categories: , , , |

We usually recommend saving downloaded files to your desktop. This provides easy access to the files until you are ready to store them in a more permanent place on your computer. Many files provided by ConstructionOfficeOnline.com are compressed using a Zip utility. This reduces the file size for faster downloads and simplifies the process where [...]

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Q: (unzip) How do I change the file from .zip to the right format?

2018-05-02T10:42:29-07:00By |Categories: , , |

Q: (unzip) How do I change the file from .zip to the right format? A: We like using 7-Zip Many of the files on ConstructionOfficeOnline.com are in zip format which allows us to: Reduce the file size and speed up downloading. Package multiple files into one download. You'll need to decompress or "Unzip" the files [...]

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Q: How long does it take to download the templates

2018-05-02T10:43:58-07:00By |Categories: , , , |

A: Less than a minute This really depends on your internet connection as well as any firewall for a corporate network. Generally, the download should take no more than 1 minute with a typical DSL connection. If you continue to experience a delay in your download, please let us know and we'll forward the [...]

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Q: When will I receive my file?

2018-05-02T10:45:03-07:00By |Categories: , , , , , , |

A:  Within minutes or as fast as email can go. After your payment process is complete, you will receive a confirmation email letting you know your payment is complete.  You can now download your files two ways. Download Link sent by email You will receive an email with the download link(s) for the files [...]

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